Refund policy
Effective Date: May 6, 2026
Due to the perishable nature of our products, we maintain a limited refund policy.
1. Eligibility for Refund
Refunds or replacements are applicable if:
- You receive damaged or spoiled products
- The order is incorrect or incomplete
2. Non-Refundable Cases
- Change of mind after delivery
- Incorrect address provided by the customer
- Delay caused by external logistics issues
3. Refund Process
- You must report issues within 24 hours of delivery with photos/videos as proof.
- Approved refunds will be processed within 5–7 business days to the original payment method.